1. Introduction
Our goal is to deliver your content and services promptly and efficiently. This Shipping and Delivery Policy outlines how we handle the delivery of our digital and physical services.
2. Digital Services Delivery
Social Media Management: All digital content, including social media posts, videos, and graphics, will be delivered electronically to your registered email or uploaded directly to your social media accounts as per the service agreement.
Content Creator Marketplace: Digital content created by hired content creators will be delivered through the Growvix platform or via email as agreed upon in the service contract.
3. Physical Services Delivery
Promotional Video Shoots: For on-site video shoots and other physical services, our team will coordinate with you to schedule the service at a mutually convenient time. All equipment and personnel will be delivered to the specified location as per the service agreement.
4. Delivery Timeframes
Digital Content: Standard delivery times for digital content vary based on the complexity of the project but typically range from 2-5 business days.
Physical Services: On-site services will be scheduled within 5-10 business days from the date of booking, subject to availability.
5. Shipping Costs
Digital Services: No shipping costs are applicable for digital services.
Physical Services: Any travel or shipping costs for on-site services will be detailed in the service agreement and are typically included in the service fee unless otherwise specified.
6. Delays and Issues We strive to meet all delivery timelines. In case of any delays or issues, we will notify you promptly and provide a revised delivery schedule.
7. Contact Information For any questions or concerns regarding shipping and delivery, please contact our customer support at [email protected] or call us at +9773346671.
These policy templates can be customized further to match the specific details and requirements of your business. Ensure you consult with a legal advisor to align these policies with local regulations and your business operations